CAR RENTAL REVIEWS ON EZI AT CHRISTCHURCH AIRPORT, CHC

The car was in excellent condition, and the return process was quick.

After picking up my luggage, the rental car store was right next to me. The staff checked my driver's license and verification documents, filled out some information, and gave me the keys. Exit through Gate 5 to find the parking lot, and the location provided by the staff made it easy to locate the car. The new car was clean, comfortable, and in excellent condition. When returning the car, simply park it, hand the key back at the store counter, and answer whether the tank is full. That’s it.

The EZI counter is right at the exit.

Very satisfied

Very good, the staff at the front desk was very patient.

This was my first time renting a car in New Zealand, driving through the South Island from the central route to the eastern route. Over 9 days, I drove more than 1500 kilometers and was very satisfied overall. The hybrid vehicle was fuel-efficient and provided an excellent driving experience, even better than my own gasoline car. Andrew, the staff member at the shop, was extremely helpful and patiently explained everything. He even recommended a local weather forecast app and quickly assisted in answering my questions about snow chains.

The store is convenient to locate. Returning the car was especially easy, just handed over the keys and that's it. However, the car model I reserved did not match the one I received; the actual vehicle was a Ford. Additionally, I had booked a compact SUV expecting unrestricted routes, but when I got the car, I was informed that I couldn't go to Deer Garden Heights and Paradise Road, which disrupted my plans.

No queuing, very fast!

Very convenient.

The car was in good condition, the staff handled the procedures quickly, and the full insurance pre-authorization was refunded instantly.

We received a Ford Puma that was very new with only 20,000 kilometers on it. The entire trip went smoothly without any issues. I would rent again next time.

Pick-up and drop-off were very efficient.

Satisfied

Very satisfied.

It's acceptable.

Great customer service.

The car pickup process was very convenient, and the service was excellent.

Very satisfied with the smooth and convenient car pickup after a long-distance flight arriving at midnight.

Convenient and fast.