CAR RENTAL REVIEWS ON EZI AT CHRISTCHURCH AIRPORT, CHC

The EZI counter is right at the exit.

Thank you.

Thank you. Do provide good promotion or discount.

Very satisfied

Very good, the staff at the front desk was very patient.

Very satisfied

Pretty good.

The car pickup process was very smooth, but remember to prepare all the necessary documents if you need a second driver.

Very convenient.

The car was in good condition, the staff handled the procedures quickly, and the full insurance pre-authorization was refunded instantly.

Very straightforward and easy to communicate.

Satisfied

The vehicle model at Christchurch Airport matched the reservation.

The staff at the pickup location had a poor attitude. They changed our vehicle model without informing or explaining to us. Instead, they forcefully stated that the car we selected was no longer available. However, when we went to the parking lot, the car we originally chose was still parked there and was later taken by another group of customers who picked it up after us. This directly contradicted what the staff member—specifically the lady at the rental counter—told us when she claimed that our chosen model was already gone. The lack of explanation, combined with her terrible attitude, made the experience very unpleasant.

Everything was fine except the high price; the full insurance cost over 500 NZD.

Excellent service.

Professional service, new cars, very satisfied.

The service at the store was standard, not very enthusiastic, just business as usual. The car was excellent, very new, and exceeded expectations in terms of features!

The car pickup process was very convenient, and the service was excellent.

Very satisfied with the smooth and convenient car pickup after a long-distance flight arriving at midnight.

Convenient and fast.