I returned the car with a full tank as required by the platform, but I was forcibly charged over $80 for fuel on my credit card when I received the bill. It was very disappointing.

I explicitly mentioned during the paperwork that I had already purchased insurance through the app and didn’t need it, but they still added extra insurance. Initially, they gave me a Ford, and I had to negotiate with them to switch to a Suburban. Honestly, it felt very unpleasant—seems like Asian staff target Asian customers.

Very satisfied

Very good, simple procedures!

Really great! Renting a car in the US is very convenient!