Thrifty MELBOURNE CITY Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Guy Haywood

Australia

Reviewed: Sun, Mar 25, 2018

About Thrifty: 10.0 /10

The staff at the Melbourne branch had a great service attitude. Knowing we were heading to the city center, they drew us a route and recommended parking spots, and also provided a map for pickup and drop-off routes. However, when we went to the branch near Hyde Park in Sydney to file an accident report, the staff there were not very friendly and kept insisting that if we had bought their insurance, we wouldn't have had so many issues.

About QEEQ: 8.0 /10

Thrifty

Melbourne

Australia

1 days rental

Relevant Reviews on Thrifty MELBOURNE CITY

Doris Ingersoll

Australia

1 days rental

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Melbourne

Australia

Reviewed: Tue, Sep 18, 2018

About Thrifty: 10.0 /10

Great service, very good attitude and not a long waiting time.

Vivien Pritt

Australia

1 days rental

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Reviewed: Tue, Oct 23, 2018

About Thrifty: 8.0 /10

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Sara Bartholomew

Australia

1 days rental

Thrifty

Melbourne

Australia

Reviewed: Mon, Feb 19, 2018

About Thrifty: 10.0 /10

The pickup location I chose was 200 meters from the hotel. The staff was very friendly, and they had pre-copied the route map for picking up the car, so it was easy to find the vehicle.

Yvonne Carllyle

Australia

1 days rental

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Melbourne

Australia

Reviewed: Tue, Sep 26, 2017

About Thrifty: 2.0 /10

There are two stores. When looking for them, be careful not to return the car to the wrong place. There are also many parking lots. Customer service can't guide correctly, and if something goes wrong, the responsibility is on us who rent the car. So everyone needs to be cautious and it's best to confirm with the car rental staff. They are very irresponsible, and there are no notices. The return staff don't stay on their job.