The actual vehicle provided was different from the one reserved, and an additional fee was required to get the available model on-site.

They provided an unknown small car. I booked a Mercedes A-Class but surprisingly it was manual. This is quite an experience. Not only did I not get the car I booked, but they also gave me a very small one.

There was only one attendant among the three rental companies, presumably a supervisor, with an extremely arrogant attitude. Although we arrived early, we ended up waiting in line for an hour. We had a 10 o'clock appointment but only got the car and left at 11. There were about 20 people in line, and only one person handling it, which was extremely unreasonable.

Very satisfied

The fuel upon receiving the car was 1/2 tank. It is complicated to calculate the return