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Live chat Email us Service Code: 3357585312
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Reviewed: Fri, Jun 7, 2019
About ACE: 9.3 /10
Very good experience. The only issue was a wait in line to write up contract. Had 4 counters, but used only 2. Once the other 2 counters filled, the line moved quicker.
About QEEQ: 10.0 /10
Full Size | Nissan Altima or similar

Relevant Reviews on ACE Harry Reid International Airport

D.Ramirez

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Full Size | Nissan Altima or similar
Reviewed: Mon, Sep 16, 2019
“Price was good if you have the extra time to be transported to two separate rental centers.”
About ACE: 8.3 /10
Car was excellent but the service counter was slow & did not appreciate the hard sell to purchase additional insurance. Also told the gas tank was full but in fact it was only 3/4’s full. The process was slow so we returned the car the afternoon before & took Lyft back to hotel & to airport in the morning. Probably offset any savings to rent from a mainstream renter.

Canada driver

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Intermediate | Toyota Corolla or similar
Reviewed: Tue, Aug 20, 2019
About ACE: 8.3 /10
The rental place is not at the main rental car location that you take the shuttle bus too. You have to also take a small shuttle from there to another location. The office was small and in rough shape and the line was long and only 2 agents working. They wouldn’t accept that I did not want further insurance and he made me call my insurance company on a Sunday night to make sure I had ‘loss of revenue’ insurance which would compensate them for $200 a day if something happened to my rental. They tried to get $180 more from me for this even though my rental was only $150. I argued and he said he’d give me his staff discount of $90. Then I argued further and he said he’d waive it this once. What a scam in my opinion. The rental was only $17 a day so a $200 per day loss of revenue clause is ridiculous. So beware!!
About QEEQ: 10.0 /10
Great

T.SHIELDS

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Economy | Hyundai Accent 2 Doors or similar
Reviewed: Sat, Jun 8, 2019
About ACE: 7.7 /10
The bill was difficult to understand. Waited too long at the counter to get a vehicle - there were 3 people already at the counter -we were next and took 30+ minutes to get a car - everything was prebooked.

H.Cornwell

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Compact | Ford Focus Cabrio or similar
Reviewed: Mon, Apr 29, 2019
“Not what was expected”
About ACE: 8.3 /10
Amount due at pick up was not even close Amount was to be close to 180.00 Clerk did not want to see invoice number,instead he ended up charging me for another persons rental of 3 days instead of my 7.My rental went from 180.00 to near 400.Not the best experience i have have with car rental,nickle and dimed me to death.Most likely not rent wit company again.

X.Carpenter

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Economy | Chevrolet Spark or similar
Reviewed: Mon, Mar 18, 2019
“Did not get the price promised”
About ACE: 7.3 /10
I was supposed to get the price of $230 but ended up paying $305.

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