From start to finish, the staff and online customer service were very professional. Every detail was handled perfectly, exceeding our expectations! Special thanks to Mr. Yuan who assisted us during the car return; he patiently answered our questions and was very accommodating. Sincere thanks to every staff member for making our trip to the Western US nearly perfect.

The pick-up and drop-off process was quick and convenient. The customer service was excellent and they could communicate in Mandarin.

Pretty good

Satisfied, if you ask the front desk, they will even tell you tips on saving money with your rental.

Dislike: The colour was diff then in picture