Overall satisfied, but they may not clearly explain the extra insurance you buy. Also, they did not mention that no refund will be given for unused fuel if you purchase the fuel waiver. Friends who rent from them again, if you already bought insurance on QEEQ, clearly inform the rental company not to buy any insurance and decide on the fuel waiver service based on your needs.

Random charges and unexplained fees. I've been using this platform for overseas car rentals since 2012. At that time, not many people from China were using the platform, and international rental agencies were more reliable. However, by 2019, as more Chinese customers started using the platform, those agencies began to impose arbitrary charges. In the future, I will book directly through the international rental agencies' platforms to ensure accountability. My trust in this platform has been decreasing.

Due to language differences, guests were made to sign a daily toll pass. The rental platform did nothing to manage this. It was very disappointing to encounter this situation despite being promised no additional charges. I'll book directly with an official rental agency next time.

On dropoff, i was told i will receive a final bill for my reference. I didn't receive anything. But i can see a charge on my card. Its unexplained charge

I saw the great feedback on trustpilot and went with qeeq. while offline communication was good through the process until pickup, there was little to no communication afterwards.

El auto tenía desperfectos en los frenos y solicité un cambio de vehículo y no me lo hicieron supuestamente no había vehículos