This rental was perfect, seriously have to give Alamo a shout-out. I originally booked an F-150, but they gave me a 2026 Silverado 1500 instead, and the best part was it was basically brand new – only 38 km on the clock, registered 2026-02-10, and I picked it up on the 14th. We happened to hit a big snowstorm in Ontario and I had a ton of luggage to haul, and the truck handled everything flawlessly. Great car, great rental company. Highly recommend – the Hyundai I rented from them last time was also a brand-new vehicle.

We arrived at the airport a little after 7 PM. There were no other customers at the rental counter, so the procedure was quite fast.

The location is right on the first floor of the Toronto airport terminal, very convenient. No extra sales push, just asked if I needed the super cover. Returning the car was a bit of a hassle due to the navigation issue. When we arrived, there were a few returns happening. They briefly checked the car and issued a receipt from a handheld device in no time.

There was no line when picking up the car, it was very quick. The staff member was a friendly Black man. There was no hard-sell during the process, just pick up your car with your card. The person handing over the car was a very nice White girl who upgraded the car for free, and she was very patient with the three car changes. Overall, I have a good impression of the ALAMO branch in Toronto.

Very smooth and just little things about the insurance. I bought the extra for insurance. Don’t understand why they kept saying I still have to buy another one..

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