Alamo, Toronto Pearson International Airport Car Rental

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Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Ford F-150
Pickup Truck
$43.00/day
Rent a car
- Collision Damage Waiver & TP
Hyundai Venue
Small SUV
$44.00/day
Rent a car
- Collision Damage Waiver & TP
Toyota C-HR
Small SUV
$44.00/day
Rent a car
- Collision Damage Waiver & TP
Dodge Ram 1500
Pickup Truck
$44.00/day
Rent a car
- Collision Damage Waiver & TP
Hyundai Kona
Small SUV
$44.00/day
Rent a car
- Collision Damage Waiver & TP
Ford Escape
Small SUV
$44.00/day
Rent a car
- Collision Damage Waiver & TP
Chevrolet Colorado
Pickup Truck
$45.00/day
Rent a car
- Collision Damage Waiver & TP
- Toyota RAV4
  $50.00/day
- Ford Edge
  $55.00/day
- Nissan Versa Note
  $64.00/day
Show other 35
Fold up
- Alamo Toronto Pearson Airport(YYZ) Kia Rio Rental
  $65.00/day
- Alamo Toronto Pearson Airport(YYZ) Nissan Versa Rental
  $65.00/day
- Alamo Toronto Pearson Airport(YYZ) Hyundai Elantra Rental
  $68.00/day
- Alamo Toronto Pearson Airport(YYZ) Toyota Corolla Rental
  $68.00/day
- Alamo Toronto Pearson Airport(YYZ) Kia Forte Rental
  $69.00/day
- Alamo Toronto Pearson Airport(YYZ) Chevrolet Malibu Rental
  $77.00/day
- Alamo Toronto Pearson Airport(YYZ) Volkswagen Jetta Rental
  $77.00/day
- Alamo Toronto Pearson Airport(YYZ) Chrysler Pacifica Rental
  $123.00/day

Alamo - Toronto Pearson International Airport Information, Car Rental Instructions & Policies

Address

6301 SILVER DART DR TERM 1, MISSISSAUGA, ON, L5P 1A2, CA

Telephone

+18337923291

Pick-up Instructions

The Alamo - Toronto Pearson International Airport car rental location is in terminal

You can walk to the counter of Alamo - Toronto Pearson International Airport car rental.

Alamo Rent a Car operates out of both Terminal 1 and Terminal 3. If arriving in Terminal 1, please follow signs to rental vehicles then proceed to Level 1 of the parking garage. Proceed to the counter to obtain your rental agreement. If arriving in Terminal 3, please proceed to Door F and cross the road. Once in the garage, proceed to the right where you will find our Alamo Booth. An agent will provide your rental agreement.

Drop-off Instructions

We are located at both Terminal 1 and Terminal 3. Please check your departure airline prior to returning, to determine which terminal is more convenient to return the vehicle Return to Terminal 1, 1. FOLLOW SIGNS FOR TERMINAL 1 2. FOLLOW TOWARDS ARRIVALS 3. CONTINUE TOWARD CAR RENTAL RETURN 4. STAY LEFT FOR CAR RENTAL RETURN Return to Terminal 3, 1. FOLLOW SIGNS FOR TERMINAL 3 2. FOLLOW TOWARDS GARAGE/CAR RENTAL RETURN 3. CONTINUE TOWARD CAR RENTAL RETURN 4. TURN LEFT INTO SECOND ENTRANCE FOR RENTAL CARS 5. CONTINUE TO END OF GARAGE TO BRANDED RETURN AREA

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -02:00 06:00 -23:59	00:00 -02:00 06:00 -23:59	00:00 -02:00 06:00 -23:59	00:00 -02:00 06:00 -23:59	00:00 -02:00 06:00 -23:59	00:00 -02:00 06:00 -23:59	00:00 -02:00 06:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of CAD 20 per day approximately.

Driver's License Requirements

There is no mandatory requirments for the driver's license holiding time from this store.

For foreign renters, you need to bring:

Original Driver's License in Roman Alphabet

Original Driver's Licenses printed in Roman alphabet (such as English, French, German, Italian, Spanish, etc.) are acceptable for car rental without the need for an International Driving Permit (IDP). Driver's licenses printed in a non-Roman alphabet (such as Arabic, Chinese, Japanese, Cyrillic, etc.) must be accompanied by an International Driving Permit.

Original Japanese Driving Licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original South Korea Driving License (English version) + International Driving Permit (IDP)

For local renters, you need to bring:

Full driver's license issued in Canada

Additional Extras

To be updated

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
United States

Must-not:

Taking rental cars to following countries is not allowed:
Mexico

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 800

Fuel Policy (what does it mean)

Full to Full

Free Tank

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.8 mi from Toronto Pearson Airport

8.4 mi from Downsview Airport

11.5 mi from Billy Bishop Toronto City Centre Airport

Railway Stations

2.9 mi from Etobicoke North Go Station

11.9 mi from Toronto Union Station

Hotels

0.7 mi from The Westin Toronto Airport

0.7 mi from Holiday Inn Toronto - Int'l Airport

0.8 mi from DoubleTree by Hilton Toronto Airport

Other Landmarks

10.2 mi from Casa Loma

11.5 mi from Ontario Legislative Buildings

11.6 mi from CN Tower

FIND ME A CHEAP RENTAL

Map view of Alamo Store Location

coordinates: 43.6842 -79.6127

Location Images

Alamo-Toronto Pearson International Airport-19749-dropoff_guide

Guest Reviews

Total points： 8.7 / 10 Very good

Vehicle condition: 0.9
Vehicle cleanliness: 1.0
Spaciousness: 0.9
Counter staff: 0.9
Pick-up location: 0.9
Drop-off location: 1.0
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

I.Alderwish
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Like: I like Alamo car rental. Service plus price
Dislike: None
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A.Liu
Toronto
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Like: Everything went very smoothly. Staff was courteous and professional.
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Anonymous
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Customer service was excellent!
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Anonymous
Toronto
8.7 /10 Very good
Reviewed: Sunday, November 9, 2025
The counter lady need to treat customer better, I have purchased everything with my booking including extra insurance for $11 per day but she was insinuating that I do not have the insurance and it is on my own risk if I do not accept what she is offering at the end she end up adding 26 dollars to my bill in order to remove the 500 dollar waiver. Not straight forward and will not use the same lady again
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Anonymous
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Everything went smooth. I was given a free upgrade upon pick up which was a pleasant surprise. Counter staff were very helpful and the lady at drop off location was very courteous as well. Overall great experience. I would request Alamo staff at Pearson airport location to pick up the phone. Tried connecting several times but no body picked and I had to connect to help desk for some queries. However apart from this, service was excellent and I would book again with Alamo.
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Anonymous
Toronto
9.7 /10 Excellent
Reviewed: Sunday, November 9, 2025
Car was very clean with excellent specification. Counter staff were helpful and polite. Easy pick up once we found the counter.
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AC
Toronto
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Really appreciated the VW Tiquan. Spacious for the category chosen. Was in good condition and clean.
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Anonymous
Toronto
7.7 /10 Good
Reviewed: Sunday, November 9, 2025
The car shake a bit when I slowed it down on highways going around 100-120 km/h. I believe it needed a service but overall experience was good.
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A.Abu Sheikha
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The staff were so nice that they upgraded our car.
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Anonymous
Toronto
9.7 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car was brand new, clean, and easy to access. The gentleman at the desk was friendly and helpful.
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M.Rahal
Toronto
9 /10 Excellent
Reviewed: Sunday, November 9, 2025
Car was great, pick up location very easy. Very quick process. The only negative comment is about the staff at the counter during pick up. Not professional and not helpful.
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OJ
Toronto
8.3 /10 Very good
Reviewed: Sunday, November 9, 2025
I had been using EasyRentCars / Alamo bookings for over 3 years on multiple occasions globally, primarily for North Americas. I had reserved Ford Edge equivalent, but when arrived was given a choice between Mitsubishi Outlander I believe and Jeep Cherokee, both choices were not as previous experiences I found the space much more compact as previously I had the new Ford Edge and on an occasion Jeep Wrangler. Driving Experience of the car provided was sub-par. Service from the Front Desk was outstanding, all the members of the team were very friendly and polite, easy to deal with. They tried their best to check other cars that would qualify for the same price, but had limited options.
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C.CHAN
Toronto
9 /10 Excellent
Reviewed: Sunday, November 9, 2025
NA
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Philip Po
Toronto
9.7 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very smooth and just little things about the insurance. I bought the extra for insurance. Don’t understand why they kept saying I still have to buy another one..
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Waleed Mostafa
Toronto
9.7 /10 Excellent
Reviewed: Sunday, November 9, 2025
Amazing
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Dhawal Shah
Toronto
9 /10 Excellent
Reviewed: Sunday, November 9, 2025
Car was new and in a very good conditions.
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s.schiopu
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
i will work with Alamo again 100%
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Cornelius Webb
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very convenient, and the car is in good condition.
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Elijah Belloc
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
They provided a Nissan Sunny, the car was new and very easy to drive.
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Alva Arabella
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Simple and efficient
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Boris Robert
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Easy to borrow and change cars, but the fee details are unclear.
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Boyd Bruce
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good, convenient and fast.
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Les Strong
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Though the store is small, it's quite convenient.
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Melissa Becher
Toronto
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Simona Guy
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
No waiting time, enthusiastic and patient, quick and simple process. Excellent!
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Justin Maugham
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
This is my first time renting from this company. The car was in excellent condition, and the staff was very friendly.
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Olive Baker
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service is very patient, but it's all in English. Luckily, I had a friend there to pick me up, which solved everything smoothly. If you don't speak English, it could be troublesome.
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Geoffrey Fanny
Toronto
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The company is located in a corner. They will try to sell insurance and other products. When picking up the car, they will offer the less desirable cars first.
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Reg Moses
Toronto
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Georgia Stuart
Toronto
8 /10 Very good
Reviewed: Sunday, November 9, 2025
There was no line when picking up the car, it was very quick. The staff member was a friendly Black man. There was no hard-sell during the process, just pick up your car with your card. The person handing over the car was a very nice White girl who upgraded the car for free, and she was very patient with the three car changes. Overall, I have a good impression of the ALAMO branch in Toronto.
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Emmanuel Field
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good, right at the airport, affordable.
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Florence Bronte
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Quick service, good car condition. They tried to upsell an upgrade, fuel, and extra insurance, but I declined. Overall, a great impression.
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Elliot Strachey
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Perhaps due to the comprehensive insurance, pick-up and drop-off were quick. The staff were very friendly.
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Beacher Eve
Toronto
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The pickup and dropoff were very fast, and the staff had a good attitude, but the car's condition was not particularly good.
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Joanne Spencer
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The counter staff had a great attitude and didn't try to upsell insurance. After seeing our order, they reminded us of the current insurance coverage we had purchased and just asked if we needed any additional insurance. They also asked if we needed DPS and a child seat (since we had a 6-year-old child, though we had already brought our own child seat). The car was handed over to us by a friendly young Black man who thoroughly explained how to use the vehicle. We had booked a familiar Toyota but received a Chrysler C200 instead, so we needed some extra instruction. When we returned the car, the fuel was not full, but the charge was reasonable and the process was extremely fast. Very satisfied with Alamo's service.
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Alice Philip
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied.
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Gladys Sainsbury
Toronto
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Alger Constance
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The staff were patient and enthusiastic.
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Jim Blake
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great! Initially booked a Ford Explorer SUV, but received a GMC, which had ample space for our luggage.
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Vic Ezekiel
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied with the service attitude and the condition of the vehicle.
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Steven Leopold
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied.
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Michell Pullman
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car was in great condition, very new and very clean.
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Cash Stevenson
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service was very attentive, patient, and enthusiastic! Excellent! Trustworthy!
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Mandy Hawthorne
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Pretty good, got a new car
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Delia Jonathan
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
I do not understand English, but the car rental location was easy to find. Both picking up and returning the car were very convenient. Thumbs up!
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Jacqueline Huggins
Toronto
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Cedric Childe
Toronto
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Magee Cooper
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Both picking up and returning the car were very convenient, very satisfied.
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Tobey Dorothy
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The location is right across from the parking lot at Toronto T3 arrival floor, fairly easy to find. The staff were very friendly!
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Rosemary Godwin
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
They provided a brand new car with less than 15,000 kilometers. The performance was excellent and I am very satisfied!
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Ivan Keppel
Toronto
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The check-in process was very thorough. To ensure we had a car with a GPS, they upgraded our vehicle and offered extra insurance options. The only issue was that the baby seat was missing one buckle.
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Renata Tate
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The parking lot is right across from the terminal, very convenient. The car exchange process is also very simple.
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Quincy Lena
Toronto
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Jessie Galbraith
Toronto
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The back seat was dirty and hadn't been cleaned, which made for an uncomfortable ride.
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Angela Felton
Toronto
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Lucien Belle
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
I really like this company
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Uriah More
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Pretty good, there are many options available for the same class of vehicles. We spent an extra 20 CAD per day to upgrade to an SUV, and ended up with a 7-seater Paladin, which was too big.
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Paula Winifred
Toronto
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The car pickup process was simple and fast. The car was in good condition, making our road trip very enjoyable.
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Isaac Wallis
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The location is right on the first floor of the Toronto airport terminal, very convenient. No extra sales push, just asked if I needed the super cover. Returning the car was a bit of a hassle due to the navigation issue. When we arrived, there were a few returns happening. They briefly checked the car and issued a receipt from a handheld device in no time.
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Gerald Gray
Toronto
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Joanna Shakespeare
Toronto
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Viola Patience
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car is acceptable
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Lee Doyle
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Easy return process.
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Lyndon Hosea
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The front desk will recommend some insurance, but if you have already purchased full coverage on QEEQ, there is no need to buy additional coverage from the desk.
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Ethel Conan
Toronto
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Horace Spender
Toronto
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Dinah Faulkner
Toronto
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Not bad.
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Denise Robin
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
They have many service centers, and I saw many foreigners renting cars from here. The service attitude is also good. I will rent a car from here next time.
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Hulda Hutt
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent!
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Quentin Beerbohm
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The process was clear and standardized. I made an online reservation, and during pickup, they routinely asked a few questions like whether I needed extra insurance, how many pieces of luggage I had, whether I wanted to upgrade the car, and fuel return options. The process took about 20 minutes, and I drove the car away, very convenient.
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Josephine Irving
Toronto
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Alfred Tout
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service is efficient and responsible. The vehicle is very new and we are satisfied.
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Alger Washington
Toronto
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Very convenient, no upselling of additional charges, and the return process involved only checking the fuel and exterior, very quick. However, the service was not very enthusiastic.
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Dwight Bauer
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Easy and straightforward, Returning the car was also convenient.
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Josephine Irving
Toronto
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The service was excellent. The entire process took only ten minutes, and I got the car. The car was in great condition, having only run for a little over ten thousand kilometers.
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Maurice Edie
Toronto
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Novia Wodehous
Toronto
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Cedric Childe
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
We picked up the car in the morning with hardly any wait time. The staff did not push us to buy insurance.
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Devin Gunther
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The process was very fast. They even gave us a choice between two cars. We booked a 7-seater Dodge but ended up with an 8-seater Kia, which was very comfortable. Both seating and luggage space were excellent for six people.
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Judith Gracie
Toronto
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Roderick Crofts
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The attitude was neither humble nor overly enthusiastic, but they were able to answer all questions!
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Barry Bobby
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The staff are patient and don't push insurance. The handover process was quick.
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Griffith Anderson
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
No queue, the staff handled it quickly, no extra insurance sales
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Diana Bert
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfactory
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Rachel Lucia
Toronto
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Marvin Curme
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Pretty good
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Corey
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Barely any queues, very smooth process
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Angela Felton
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good
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Julian Holt
Toronto
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Responsible and no extra charges, free additional driver, but the queue was too long.
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Elma Ferdinand
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The process is simple and the staff is friendly.
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Uriah Hemingway
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied
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Mag Helin(a)
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied
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April Daniel
Toronto
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Almost no waiting in line.
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Gwendolyn Elinor
Toronto
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Keith Wyld(e)
Toronto
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Benson Beaufort
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good, prompt service
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Dana Haywood
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Friendly and patient
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Murphy Bernard
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Both pick-up and drop-off were very easy, and the provided vehicle had good cost performance. Compared to renting and returning cars domestically, mutual trust is the most cost-effective way to transact. Thumbs up.
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Zero Bulwer
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service was excellent
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Mavis Eveline
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent
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Patrick
Toronto
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Maxine Commons
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The front desk staff at Alamo in Toronto were very professional. They went through their terms one by one and tried to upsell various products. Since I had already bought comprehensive insurance on QEEQ, I said 'no' to everything, and they didn't give me a hard time. At pickup, they initially gave me a small Ford SUV, but I refused it since it wasn't what I had booked. After insisting, they switched it to a Nissan Rogue, which I preferred. Thus began my journey across North America.
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Joan Hardy
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
No need to wait in line, the process is simple and quick, and they don't forcefully push insurance.
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Quinn Michelson
Toronto
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Convenient, fast
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Marsh Carey
Toronto
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Willie Emmie
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car was very new, almost like a brand-new car.
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Felix Hume
Toronto
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Susan Gissing
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good service attitude
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Maurice Edie
Toronto
8 /10 Very good
Reviewed: Sunday, November 9, 2025
We arrived at the airport a little after 7 PM. There were no other customers at the rental counter, so the procedure was quite fast.
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Hilda Freeman
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
National and Alamo counters are connected, and I was assisted by National staff. Quick and efficient.
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Doris Harvey
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Did not have the reserved model, but provided a different one to meet customer needs.
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Sebastian Acheson
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The counter staff were very patient. They just asked about insurance without pushing it.
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Adair Romeo
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Simple and quick
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Renee Adolph
Toronto
8 /10 Very good
Reviewed: Sunday, November 9, 2025
It's okay.
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Monica Kent
Toronto
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Tyler Maurice
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Jerry Lucas
Toronto
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Jesse Lamb
Toronto
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Overall satisfied, but customer service could be improved
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May Juliana
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The pickup location is clearly marked and easy to find. It's in the parking lot next to the terminal, within walking distance. Returning the car is also very convenient; just follow the green line on the ground in the parking lot. There are plenty of staff available, unlike other companies where you have to do self-return. You can have the car inspected on the spot and know if you need to pay any extra fees. The staff are friendly and the car is new. Overall, a pleasant experience.
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Jeffrey Carnegie
Toronto
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The car pickup process was simple and the return was convenient.
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Karen Jackson
Toronto
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Joanne Spencer
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Forgot my bag in the car during return, the staff immediately helped retrieve it! Very grateful!
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Morton Joule
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Reliable
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Berg Onions
Toronto
8 /10 Very good
Reviewed: Sunday, November 9, 2025
No major issues
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Blair Ramsden
Toronto
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Isabel Grace
Toronto
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Overall satisfied, except the staff refused to help (or teach) how to install a baby seat, which was a bit frustrating. They said it’s explicitly not included, but spending over half an hour trying to figure it out ourselves in the parking lot was quite uncomfortable.
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Laurel Ellis
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The rental company is very generous overall and does not fuss over the model of car or fuel level.
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Camille FitzGerald
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Dempsey Aled(k)
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Fast and efficient!
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Julie Maltz
Toronto
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Satisfied
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Alexia Reade
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent service.
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Xaviera Eden
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good service
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Keith Wyld(e)
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good.
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Lena Saxton
Toronto
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Lucy Wyat(t)
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
It was an excellent experience. Driving alone abroad for the first time, and everything went smoothly.
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Sam Dewar
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car was handed over directly without any explanation, so I had to figure it out myself.
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Gwendolyn Elinor
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied.
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Jeff DuBois
Toronto
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Not bad.
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Zora Josh
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent service, convenient and quick car rental, no upselling or hidden charges.
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Marjorie Nelly
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied.
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Sandy Piers
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great service.
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Penny Senior
Toronto
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The staff had a somewhat indifferent attitude, but it wasn't necessarily bad—very much like a civil servant's demeanor. However, the staff handling the car pickup and return were very friendly and helpful.
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Tracy Jeremy
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Although my English is not very good, using translation software was no problem. The staff were very patient and explained all the fees clearly. I chose the full-to-empty fuel policy. Especially during the return process, I accidentally drove into the departure parking area instead of the arrival parking lot where I was supposed to return the car. The parking area was too large, and I couldn't find my way to the correct spot. Fortunately, a staff member kindly assisted me in driving the car to the return location. Very nice! Returning the car was very convenient—just handed it over to the staff. The deposit was released quickly, much faster than the one-month wait they mentioned earlier. The car was in great condition, and I recommend bringing an iPhone to use CarPlay navigation and a phone holder. Overall, it was a great experience.
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Martin Richardson
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Arlene Christopher
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Highly satisfied.
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Gilbert Foster
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The staff's attitude and efficiency were both very satisfactory.
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Mignon Archibald
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Aside from arriving late at night and waiting at the counter for the Indian staff member to appear, everything else was fine. The management is very good, and both pick-up and drop-off are efficient.
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Alan Harry
Toronto
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Pretty good overall.
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Burnell
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
I will definitely choose Alamo again next time.
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Gabriel Frances
Toronto
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Good service.
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Booth Whittier
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied.
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Guy Haywood
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied, no hard selling.
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Robert Field
Toronto
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Satisfied
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Marcia McCarthy
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent
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Mag Helin(a)
Toronto
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Arrived at the store to pick up the car at 11 PM. The staff simply used a QR code for online form filling, and once the form was completed, I could immediately get the car. Although there was no manual service, it reduced push sales of add-on items. The car's color was free to choose, and I picked the silver Mustang. The convertible operation was simple, and I sped along Canadian highways. Under safe conditions, I tested and found the car was speed-locked at 198 km/h (don't ask how I tested it; adults take responsibility for their actions).
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Vanessa Lew
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Executed according to the contract.
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Sally Austin
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Smooth and easy pickup and return process. Although the car model was changed, the vehicle was relatively new, showing a mileage of over 10,000 kilometers.
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Alvis Abe
Toronto
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Very satisfied
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Earl David
Toronto
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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