We didn't check thoroughly at the start. After four to five days of driving, the weather got hot, and we found the air conditioning wasn't working. After reporting to customer service, their staff gave us a replacement vehicle (which took a six-hour round trip). Really appreciated their effort! Great service! Thank you!

Good service

Excellent service from pick-up to paperwork. Truly heartfelt and great.

Our flight was delayed, and we arrived at the car rental place very late. They arranged a car to pick us up. We got a diesel Holden, which was excellent.

I forgot my driver's license, which was extremely embarrassing. Fortunately, aucar was understanding and rented us the car; otherwise, we would have been stranded.