Indirectly selling insurance with too many tricks.

The service was straightforward without excessive sales pitches.

The rental store will try to make you change cars and pay for more expensive insurance. If you refuse, they will tell you that the car you want is no longer available, and the only car left requires an extra fee. The location for car exchange is not accurate and hard to find.

Unreasonable charges

Excellent service at Ericar. Personnel very kind. Friendly and efficient.