Should have a provision for paying tolls. Vehicle was in a condition for oil service and shown a warning for that.

Atlas is a horrible company to book with, over changed me, out the dates in wrong and the staff were very rude. Never renting with them again.

This is my first experience posting negative feedback for any business - so it was bad! The woman at the service counter needs some support in her job. People were lined up for service & she appeared stressed & miserable. Her communication was rude & abrupt. At one point she kicked us all out of the office so she could take a short break. She insulted me in front of a line of people waiting, announcing that I couldn't afford to pay when the issue was that I held cash & not a credit card. I was alone in a strange city with 2 children in tow. She upset me a lot. There was nothing easy about dealing with this company.

Like: The car is easy to drive. The administration procedures are easy as well.
Dislike: The city outlet closes at 5pm, therefore I have to return the car at 430pm. It might get a little rush.