Green Motion is trapping customer without optional insurance to deduct full deposit of GBP 1,205 by whatever reason. I saw another customer accused for a hairy like scratch only can be seen with a torch illumination when I lined up for pickup. When I picking up the car, their staff never go for car checking claimed due to raining. He just told me to check myself. However, due to raining and early morning at 7am, it is difficult to check clearly but only have to drive as is. But, found a scratch at the bottom later. When the car returned, their staff insisted the damage was by me. But, I explained it wasn't and found that after the car dried few days later. Then, their staff claimed told me there is 24 hours extension for me to check the car and report damage if any. However, it never happened in fact. We argued but he insisted nothing he could do. Asked me to write down the explanation at the return document and sign. He said their CS will contact me to understand. If compensation still need, there will be a repair cost assessment to confirm the money need to deduct from the deposit. However, my credit card statement shown the deposit was deducted in FULL before any repair cost assessment was received and confirmed. This is completely a scam.

The worst rental experience I have ever gone through will never use them again

Telling people you need a credit card to pick up. Make people book with CC

Quick and easy service. The car was clean and had loads of great features. Also an upgrade from the Fiat 500, I got a Peugeot 208. Such great value for money. Friendly staff. No complaints from me.

Had never used Easy rent cars before, but will again, the price drop rebooking service was fantastic. So cheap that I cancelled my 1 day booking and extended it to 10.