Ok but disappointed with the car.

Terrible service, car picked up at night, dirty, staff not even willing to show us where the car was ( used the key and light car to find it), won’t go back!

Long wait at collection point despite 5 staff on duty

The staff at the Rhodium ick up desk were very eager to sell the extra insurance even though I stated I had extra cover and therefore was not interested so pick up was long. Returning the car was not a pleasant experience and as a customer you were made to feel that you had to pass some kind of test during vehicle inspection I would not recommend it

The collection desk was much improved from the previous occasions and there was not too much up selling and threatening by hard selling the extra insurance for damages. I have already bought my own annual insurance for this at a fraction of the price charged by Easy cars and others. The car was ready but a bit frustrated that I had to get marks added that were not shown - makes me suspicious. Also marks of the inside was 'not included' which didnt sound right . The gent at the handover was top class and very helpful - a credit.

Didnt use

5 minute wait,staff were very efficient and helpful...

Easy to book,no hassle...