Initially booked a 7-seater, but were given a 9-seater on the day, which felt too large for us. Parking was very difficult in Switzerland. Additionally, the fuel tank was only 3/8 full when we received the car, but we were required to return it with a full tank.
The rental company offers a 24-hour hotline with services like towing for 8 Swiss Francs per day. However, when I called, no one answered. This was the only number to call in case of issues. The Europcar front desk explained that this hotline is outsourced to another company, and they don't know why this happened.
The pickup and drop-off process was quick, the car was in great condition, and the rental price was more affordable than other companies. Overall, it was a good experience. Recommended.
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