Quick rental process, easy return, friendly customer service with no unnecessary hassles.

We wanted to change the return location last minute and tried to contact the rental company. Unfortunately, no one answered the phone or was at the store. Even the customer service hotline was unresponsive, which was really frustrating.

The store is very small, and you have to wait in line. The vehicle's condition is relatively good, but there are quite a few scratches. Since I had full insurance, the staff told me not to worry about it when I left because they didn't care how many scratches it had when I returned. However, I remind everyone that if you don't have full insurance, you should check carefully.

Excellent service.

They didn't provide the reserved model. I booked a Yaris, but got an i30 instead. No special explanation, but I accepted it. Overall, it went smoothly.