Not many people picking up or returning cars, so the waiting time is short.

Took a while to phone through for shuttle to the store. At the store, we waited around 1.5 hrs before we got our car. They were so understaffed that the car was sitting there for a long time waiting for them to do a quick clean. At the end of my rental, I returned the car 1.5hrs early in case they were running late. However, after my flight home I received a call from Aucar to say I was suppose to return the car at this time. So had to explain to the staff I've already returned it earlier, I even signed off on their checklist. Based on my experience, this company is very unorganized. Base rental price was good but cost for additional driver was quite dear. If you use this company, make sure you allow more time for pickup and dropoff.

Booking process was easy. It would have been good to include the extra cost for additional drivers.

Decent company and I got a really cheap car! + Upgrade for free.

Good

Good

Like: Great experience renting the car with AUCAR. Efficient and no fuss services. Car was in good condition. And everything was clearly explained.
Dislike: Very competitive price. Car was in great condition.