imported but satisfying

The customer service was excellent, very easy to communicate with.

The representative's service was great, he reminded me of important details, and the car was in good condition.

The first car they tried to give me was unacceptable. The stereo and GPS nav was all in Japanese, and the service agent couldn't help me change it. Also there was a strange device near the driver's seat the agent couldn't identify. And the car smelled like old cigarette smoke. My first thought was that it was an employee's car they were trying to give me. Fortunately they gave me another car, and this one worked out fine.

Very easy and clear to use. Great rates.

Like: Excellent value for 2 day rental of a small older car for visiting friends and family in Auckland. Great Rentals site is easy to find using a navigator on vehicle return as it's close to the Southern and South Western motorways.
Dislike: Distance from the airport takes a bit of extra time, but was OK as a compromise for a better priced weekend rental.