The counter only checked the document issued by QEEQ, ignoring my notarized Hague Apostille. Europcar's system is mediocre; the address, phone number, and email all need to be handwritten. After explaining that I had purchased all the insurance before departure, the counter did not push additional insurance, which is a good practice among major car rental companies nowadays.

Very satisfied

received an old car > 100.000 km, with lots of dents and scratches, but the size of the size of the car was bigger then reserved

pretty easy to book

I booked a BMW X2 but not available and offered a Volvo XC40 which was acceptable. Counter staff was very helpful and efficient but pick up counter was average. Overall the whole process was smooth.

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