Europcar, Lisbon Airport Car Rental

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Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Europcar - Lisbon Airport Information, Car Rental Instructions & Policies

Address

AEROPORTO DE LISBOA, PORTELA, 1700-008, LISBOA, PORTUGAL

Telephone

+351218401176

Pick-up Instructions

The Europcar - Lisbon Airport car rental location is in terminal

You can walk to the counter of Europcar - Lisbon Airport car rental.

Terminal rental counter and pick-up. Counter is located in airport, within walking distance. Car rental companies are together in the car rental hall located 50 meters to the right in airport lobby.

Drop-off Instructions

Please return the vehicle to rent a car multileve parking of lisbon airport. Address:Alameda das Comunidades Portuguesas, 1700-007 Lisboa, Portugal Google Map Coordinate:38.76769155528099, -9.127699298749317

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 80 years old

Young Driver Fee applies at 19 - 24 years old with charge of EUR 12 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Portugal

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Austria Belgium Denmark Finland France Germany Netherlands Ireland Italy Show More Austria Belgium Denmark Finland France Germany Netherlands Ireland Italy Luxembourg Norway Spain Sweden Switzerland United Kingdom	EUR 10.7 per day

It applies to all RACs' fleets that cross the Portuguese border without contracting the EMS service. €12.20 + VAT per day / €158.54 + VAT; maximum per rental

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.6 mi from Lisbon Airport

Railway Stations

1.6 mi from Gare Do Oriente

3.8 mi from Rossio Station

3.8 mi from Santa Apolonia Train Station

Other Landmarks

3.4 mi from Liberty Avenue

3.5 mi from Aqueduct Of The Free Waters

3.9 mi from Santa Justa Elevator

FIND ME A CHEAP RENTAL

Map view of Europcar Store Location

coordinates: 38.7687 -9.1287

Guest Reviews

Total points： 8.3 / 10 Very good

Vehicle condition: 2.5
Vehicle cleanliness: 2.6
Spaciousness: 2.4
Counter staff: 2.6
Pick-up location: 2.5
Drop-off location: 2.2
Pick-up time: 30-60 mins
Drop-off time: 0-10 mins

B.Caro
Lisbon
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
There was a line at pick up, it was well organized with the take-a-number system but still took about 30 minutes.
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F.Ghotouk
Lisbon
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
As expected
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C.Ferguson
Lisbon
9 /10 Excellent
Reviewed: Sunday, November 9, 2025
Long wait in Lisbon - ticket system unclear. Good staff on counter
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Anonymous
Lisbon
7.7 /10 Good
Reviewed: Sunday, November 9, 2025
Although you gave me a similar vehicle, however, it's space is much smaller than the vehicle I booked. It makes us very inconvenient.
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W.Tang
Lisbon
8.7 /10 Very good
Reviewed: Sunday, November 9, 2025
I booked a BMW X2 but not available and offered a Volvo XC40 which was acceptable. Counter staff was very helpful and efficient but pick up counter was average. Overall the whole process was smooth.
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Rob
Lisbon
8 /10 Very good
Reviewed: Sunday, November 9, 2025
received an old car > 100.000 km, with lots of dents and scratches, but the size of the size of the car was bigger then reserved
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P.Goncalves
Lisbon
9.3 /10 Excellent
Reviewed: Sunday, November 9, 2025
Nothing to say. It’s normal at the time we arrive they are lower on staff. Perfectly understandable.
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M.Dabrowski
Lisbon
9.7 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car was in very good condition. The pick up process was smooth. I was welcomed by a very friendly employee. I was offered an upgrade to a Jeep Wrangler at a very good price, which I accepted. Overall I am very satisfied with the rental.
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C.Steadman
Lisbon
8.7 /10 Very good
Reviewed: Sunday, November 9, 2025
The car we had expected was not available so we had a free larger vehicle which was comfortable with adequate room. We could have had a bit more instruction on the workings of the vehicle as it had technology with which we were unfamiliar.
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JIEYING WU
Lisbon
9 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car is brand new. The service is good.
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Matt
Lisbon
9.3 /10 Excellent
Reviewed: Sunday, November 9, 2025
The wait time at the desk was long, they only fast tracked Europcar members, I would have though they should prioritise pre-booked customers as well.
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Anonymous
Lisbon
9.3 /10 Excellent
Reviewed: Sunday, November 9, 2025
Lots of people waiting for pick up.
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Ellis Abbot(t)
Lisbon
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Denise McDonald
Lisbon
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The cars from this company are very new. When I rented, the mileage was only 11 kilometers - it was a brand new car.
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Valentina Bethune
Lisbon
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service was excellent, and the staff spoke fluent English.
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Robert Field
Lisbon
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Picked up the car at Lisbon airport; the queue was quite long. It seemed many people rented from this company, probably because it's the cheapest. However, they provided bottled water while waiting, and the staff was very friendly. Note that Europcar charges extra for additional drivers, which was a first for me. Keep this in mind.
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Godfery Wheatley
Lisbon
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Werner Bloomer
Lisbon
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Big company, excellent service.
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Belinda O'Neil
Lisbon
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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George Anthony
Lisbon
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Although the wait time was about 20 minutes, the staff offered us a bottle of mineral water and actively coordinated to open more service windows, so we were satisfied.
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Flora Bess
Lisbon
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Jeff DuBois
Lisbon
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
When picking up the car, I asked two people about two pieces of luggage. They said the car I booked was suitable for city driving, but if going to a farther city like Porto, it would be better to switch to a larger car, which would cost an additional 25 euros per day. Nevertheless, I chose to keep the original car. The car I received had 20806 kilometers on the odometer and was relatively new. Although it was a compact car, its height made the seating feel spacious, and after folding the rear seats, there was ample room for two pieces of luggage. The car handled very well, but the air conditioning was not very effective.
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Penelope Charley
Lisbon
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Kelly Yale
Lisbon
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Anna Zechariah
Lisbon
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Pretty good
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Rae Needham
Lisbon
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent
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Stephanie Smedley
Lisbon
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
There were staff guiding us at Lisbon Airport, and we only waited for about 10 minutes.
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Nicola Billy
Lisbon
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good
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Hedy Michelson
Lisbon
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Very satisfied
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Bella Hamilton
Lisbon
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Not bad. I didn't buy insurance in China, thinking it would be better to buy it locally. But the staff on site said that this is a 4*4 high-end model, and it cannot be covered by full insurance. This means that if the car has a major issue, we would have to pay 6000 euros.
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Conrad Wilhelmina
Lisbon
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Very satisfied
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Elroy Violet
Lisbon
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The staff at the store helped us complete the rental process enthusiastically, but unfortunately, there was no ID3 available.
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Wayne Franklin
Lisbon
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The counter only checked the document issued by QEEQ, ignoring my notarized Hague Apostille. Europcar's system is mediocre; the address, phone number, and email all need to be handwritten. After explaining that I had purchased all the insurance before departure, the counter did not push additional insurance, which is a good practice among major car rental companies nowadays.
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Brooho
Lisbon
6 /10 Average
Reviewed: Sunday, November 9, 2025
May be technically it is similar cars but when you booked Volvo xc60 “or similar” and get Citroen in the condition of dying old donkey it might be little bit disappointing.
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Florence Bronte
Lisbon
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good
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Daphne Lattimore
Lisbon
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good.
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Lorraine Lewis
Lisbon
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied, excellent service, the experience was great.
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Jamie Wolf
Lisbon
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car model was upgraded for free, and it was a brand-new car with only 300km mileage in Lisbon. Major rental companies are located within the terminal, while local brands require a shuttle bus (operates every 20 minutes) to pick up the car outside the airport in a commercial area.
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Gail Benjamin
Lisbon
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Kristin Paul
Lisbon
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Choosing Europecar for car rental in Germany was a great decision, and it turned out to be equally good in Portugal. I prefer avoiding complications, so I booked the basic insurance online and purchased full insurance on-site. If the car gets scratched in the parking lot, you don't have to worry since it's covered by the insurance. Returning the car was a bit tricky, as I had to circle around several times; the navigation was incorrect and I had to ask for directions. To find the return location, navigate to 'Arrival,' and you should see signs for 'Car Return,' or follow signs for 'rent-a-car.' Near the airport's arrival exit, there are fewer signs, so pay extra attention. If renting from an airport location, keep in mind that many lower-cost options might require a shuttle bus for pick-up.
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Tiffany Emma
Lisbon
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Pretty good, the deposit was refunded quickly.
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Liz Louise
Lisbon
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Janet Bob
Lisbon
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car rental company offers full insurance and allows two drivers. The service is thoughtful.
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Crystal Constance
Lisbon
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The actual rental was a hybrid Toyota Corolla station wagon, which perfectly accommodated my colleague's large suitcase during the trip. The car was quite new, with less than 5000 kilometers on it, and offered a great driving experience.
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