cheap and cheerful

Car was adequate for our trip. No problems with counter staff very courteous. Had problems finding the drop off location, street name not the same as given instructions. Otherwise it was a good experience.

Initial car booked was intermediate the earlier car allocated was awfully stinking & was changed next day however was provided a compact car one segment lower than what I had booked

No issues

Great value for money so no complaints other then sometimes the cars are not cleaned properly.

Having never used Heathrow airport before, I found it difficult to find where to catch the bus from to the rental company. A phone call to the office sorted it, but perhaps the bus stop number could be added to the booking instructions. I also found it difficult to locate the offices to drop off the car. However, the car itself was fantastic value for money. I booked a small vehicle but was upgraded free of charge to the next size up due to availability. All staff were very friendly and helpful. I would definitely book with Easirent again. Especially now I know how to find them. :)