Very satisfied

The staff at the pickup location was very nice, quietly and quickly handling the paperwork. He asked about insurance, and after I declined, the process continued smoothly. The cross-border fees were waived, which I truly appreciated! When returning the car, the store staff had already left, so I dropped the car key into Hertz's self-service return box. The car was parked about 30 meters ahead of the store, in the corner of a used-car parking lot.

Not bad, there was no excessive upselling of insurance. We booked a Ford Focus but ended up with an Opel Corsa. Although it might be considered a car of the same class, it felt smaller than the Focus to me.

Good

It's okay