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Live chat Email us Service Code: 6630269268
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Reviewed: Sat, Dec 1, 2018
About Hertz: 10.0 /10
The staff at the store were very enthusiastic, and most of the service instructions were clear. The car exchange at Melbourne Avalon Airport could be improved a bit.
About QEEQ: 10.0 /10

Relevant Reviews on Hertz MELBOURNE DT

Anna Jim

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Reviewed: Sun, Dec 4, 2016
About Hertz: 10.0 /10
Very good, fast service and they recommended an upgraded model for us.
About QEEQ: 10.0 /10

Lyndon Hosea

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Reviewed: Fri, Jul 7, 2017
About Hertz: 10.0 /10
Excellent service attitude.
About QEEQ: 10.0 /10

Antony Rossetti

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Reviewed: Wed, May 4, 2016
About Hertz: 10.0 /10
Very good, very satisfied!

M.Pritchard

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Economy | Suzuki Swift or similar
Reviewed: Thu, Aug 4, 2022
About Hertz: 9.0 /10
Customer reception was a little dodgy. I was pressured to pay for an upgrade. The company didn't actually have the compact vehicle I had booked, but did not disclose this. I persevered with my booked smaller vehicle and the company rep had to admit that they could only supply a larger vehicle (for no extra cost). The vehicle also had some cosmetic damage that was not disclosed. I had to take my own photos to prove to Hertz that the vehicle had some damage that their own pre-rental inspection did not show.
About QEEQ: 10.0 /10
Excellent service - will use it again!

B.Boyd

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Intermediate SUV | Nissan Qashqai or similar
Reviewed: Wed, Jul 4, 2018
“Great Location and Pricing”
About Hertz: 8.2 /10
Like: Nice and Friendly Team and Great Location. Drop off is a breeze!!!
Dislike: Whilst drop off was painless, the pick up was time consuming compared to what I'm used to at other rentals. The amount of up selling the sales guy and his manager tried to do was sort of funny at the start but started to get a bit much and made me uncomfortable. Not only off putting in the end but time consuming. I actually spent money on insurance I would not have because of the constant up selling tbh. So I question were they nice or were they just nice to try to make more money!!??

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