Really good service. Offered a useful upgrade to car. Extra charges were not excessive. Would use again.

As always. Impressed with the service.

Not too happy with the car. It was a small car but the gas mileage was almost double of what on the books. Everything else as fine

Long wait to drop of

Other hirers before us in the queue appeared to take too long we waited over an hour

From the beginning the vehicle was not ready, even though I had a reservation for 6PM. I had to wait one hour and twenty minutes. Expect to pay many additional charges. For example, if you decide to take the vehicle for 1 day to another country, they charge you $7.50 for the days of your rental contract (not the days you take the vehicle out of the country [suppose I rent for 30 days in Madrid and want to go to Portugal for one day, they charge you for the 30 days]). They also charged me 26 euro for a “service” fee, which I thought I wouldn’t have to pay since I brought back the vehicle full, but they didn’t care and didn’t want to change the contract “full to empty” to “full to full”. Very unhappy with firefly

Great