The process was quite convenient. They asked for the order, driver's license, passport, and notarized documents, then only inquired about additional insurance (I guessed, as my English isn't great). I declined, swiped my credit card, got the keys (which had the parking spot number), and left. Originally booked a BMW 3, but got a new Lada with only 1700 kilometers. Returning the car was also very easy; I just said 'done' to the staff (non-native speaker), they checked the car with a device, and it was fine. Back at the office, they gave me a receipt.

Not bad

I clearly bought full insurance and the order specified that collision insurance was included. However, at the pickup, they insisted that I didn't have collision insurance and if there was any damage, I would have to pay 1600 euros. They forced me to buy collision insurance again!

El personal, en especial Eli, excelente toda su atención brindada y el servicio. El auto excelente.

Reserva plataforma excelente Súper precio No funcionó el protector de baja de precio Comunicarse directo con el proveedor no es posible solo por teléfono

Good service, prompt pick-up from airport although the instructions for the location of the bus were not exactly accurate. Good car and great value for money.

Very easy to use website and great value for money especially with the discount for points. No hassles at all.