Overall it's acceptable, though we were very prepared in advance. We took comprehensive photos of the car, so there were no disputes afterward. Reminder to everyone: make sure to take photos of the car from all angles when picking it up and upload them to QEEQ just in case. We just dropped off the car and are currently waiting for the security deposit to be refunded to our credit card, hoping everything goes smoothly.

The vehicle was very dirty inside with alot of external damage. Green motion accidently charged me for an additional day prior to the vehicle return (the return date on qeeq was correct on the signed vehicle contract). They promised to refund me and never did. Luckily qeeq assisted with refunding me

Great customer service from qeeq

Absolutely terrible experience please listen to ALL the bad reviews I didn't and regretted it immediately. I waited nearly 2.5 hours after coming 30 mins early due to reading the reviews about the wait time,I ending up having to reschedule a business meeting. Customer service from one of the customer advisor was nothing less than disgusting an blatantly racist! If you aren't of south asian decent dont bother wasting you time or money. I wish I could remember his name I’m writing this reviews months later.He called south asia man that was behind me forward I pointed out I had been waiting and he then refused to serve me as I had raised my voice, I said I know the reason why he didnt want to serve me he then said you would serve me clearly embarrassed by my intelligence, hos coworker even told him to chill because i would speak to the manager to which he replied he doesnt care!At this point he coworker said he would serve me once he had finished with his customer, the rude one then left to have a cigarettes leaving waiting customers. I was also charge £40 ontop of online price my advise go to eurocar of thrifty its £20 more bt no extra added fee and great customer service I would NEVER GO BACK AGAIN

We were running late and needed to contact Green motion. They did not answer their phone or respond to emails. In the end we were able to contact Easyrent cars and both Lisa and Tania were amazing. I suggest you get additional staff to answer the phone to avoid unnecessary anxiety of there are mishaps with collection. When we did arrive, the staff at Greemotion were amazing, and there is no way they could have answered the phone as they were way too busy.