Crowded

Waited two hours to pick up the car, but everything else was fine

The rented RV had quite a few cockroaches, hygiene was average. The sink drainage was poor, we fixed it ourselves by connecting the campground's water hose to the sink drain and turning on the faucet to clear it. Halfway through the trip, the wooden panel of the fridge door fell out and scraped the floor, so we had to repair it ourselves. A few years ago, their cars were very close to the airport, now they are quite far.

No waiting in line, the procedures were handled directly. The reception staff carefully explained how to use the RV and provided a user manual and video instructions. The safety belt repair took a long time when picking up the vehicle, but they waived the RV cleaning fee when we returned the vehicle. We later added full insurance, with a zero deductible, and we didn't have to provide a credit card deposit. Otherwise, the credit card fees would have been significant. Note that the full insurance does not cover the roof.

Big company, overall good