The GPS was too old, not useful.

A very professional company with very convenient pick-up and drop-off process. Since it was an RV, airport pick-up and drop-off were not available, which is understandable due to RV limitations. The most surprising part was that the rental order was for a Volkswagen RV, but instead, I received a Mercedes-Benz RV. It was high-end and luxurious, totally worth it.

I was the only one picking up the car when I arrived, and the process went smoothly.

Big company, overall good

The staff at the counter strongly pushed the comprehensive insurance, costing a substantial extra amount. When returning the vehicle, an intern conducted the inspection and said there were dents on the side of the roof caused by tree branches, which were not covered by the insurance. The staff did not mention this point when I picked up the vehicle. Fortunately, another staff member inspected it later and did not count it as our fault, which was a relief. Nevertheless, the comprehensive insurance was not very useful when picking up the vehicle.