The process was seamless and trustworthy.

Good service attitude, but there were some language barriers.

The store is right at Christchurch Airport, very conveniently located. However, I booked a Toyota Prado but was given a Highlander instead, claimed to be a similar model. It's a pity I couldn't go off-roading. On the plus side, it saved on fuel and money. Returning the car was very easy, just parked it and handed over the keys, no inspection was done.

It's okay, but there were no smiles. Probably too tired.

The service attitude was good, but the car pickup was a bit of a hassle.