great rental ,good would use again

Long wait as computer system down. Staff were very pleasant.

Ace is an American company which has no presence at Bordeaux airport. You pick up the cars from Goldcar and the queue for the desk is huge because it is not big enough for the amount of customers. I had terrible customer service between Ace and Goldcar when my daughter was taken into hospital and I could not return the car because their process and systems are not aligned. I would not recommend using them

Long wait at collection point despite 5 staff on duty

Just the usual upselling tactics at the desk

5 minute wait,staff were very efficient and helpful...

Easy to book,no hassle...