Over 2 hours to collect a badly damaged car

Car was fine. Ace staff were extremely pushy on upwelling insurance

Booking was perfect

We were happy with our hire car but did feel surprised to find out about the £1500 deposit payment which although was on the fine print did still come as a surprise.

Long wait at collection point despite 5 staff on duty

The car was very new and clean

The whole process was fine.

Not use again simply because on picking car up, we were told that we were not covered for anything on car unless we paid €188 for their insurance. I had paid extra when booking the car for initially for coverage. They told me at counter it doesn’t count and we would be charged for anything wrong on return of car. We opted not to take it but puts an amount of anxiety on you during by whole holiday.