Ecovia staff is always helpful and friendly, this time the rental office was kind of difficult to find and I had to wait about 10-15 mins together with another client as the desk was unmanned. In any case, I’ll be happy to rent with them again.

Great service!

The car was badly damaged by someone who had previously maliciously scratched the bonnet and doors, it was quite embarrassing to drive around in a car like that.

Everything was fine

Rental office is adjacent to car pick-up (unlike other rental offices at Fiumicino). Friendly staff, good English, quick transparent process. Overall great experience. Metano is hard to find in Italy - try to avoid Sings point to "Autovia" - which is also "Ecovia"

La voiture était exactement celle promise, et nous l'avons récupérée très rapidement, sans attente au guichet, impeccable !

Bonne réactivité pour répondre aux questions par chat.

Had to wait for a very long time to pick up, at the desk and then again in the car pound. In all, over 2 hours. Wasn't allocated the car we had booked. Given a larger car, which we did not want. This was more difficult to manoeuvre on narrow roads and used more fuel, so cost us money.