There were few reception staff, and additional charges were not disclosed beforehand. At Dollar, we requested a toll pass box but were charged $115 without prior notice. The first car they gave us had a hole in the front windshield, which was also not mentioned in advance. We had to drive back to the airport to exchange it, and they gave us a nice-looking blue car. However, possibly due to this, the rearview mirror cover was stolen. We reported it to the police, and it took an entire morning to sort it out. Fortunately, we had already purchased insurance.

Very good, no upselling

I booked the car with a full tank return policy, but they tricked me into returning it empty. They charged me for 13 gallons of fuel for a 10-gallon tank, claiming the charge was based on the average for that type of vehicle, not the actual model.

The car was good but it has a couple of problems like it's was telling they have problem with the collision sensor, the it doesn't detect the car keys, but it was in good condition

I like the process of booking, it was a good experience

When we collected the car we asked if possible to add another driver for two weeks only. We were told not a problem. No other information was given out or offered. On returning the car we were charged an extra $400 dollars for the extra driver! The extra driver could have hired their own car for that cost. Why were we not that the cost would be so high?