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Search for ACE Rental Cars Car Rentals in Brisbane

Disappointing experience due to car not matching booking, long delays at pickup and dropoff

Reviewed: Sat, Jun 15, 2019
About ACE Rental Cars: 3.7 /10
Car booked was "large sedan" eg Camry. Car received was the much smaller Suzuki Vitara... and only received that after an hour. Only option for toll payments was $13/day "toll protection" or $34 per toll admin fee... outrageous and particularly annoying given we only used a toll road once. Carplay didn't work in car. Dropoff was also slow -- depot was 10 minutes from airport but took more than 25 minutes to get shuttle back to airport.
About QEEQ: 8.0 /10
Toyota Camry image
ACE Rental Cars
Brisbane Airport(BNE)
Brisbane
Australia
Full Size | Toyota Camry or similar

Relevant Reviews on ACE Rental Cars Brisbane - Airport

Lambert Southey

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ACE Rental Cars
Brisbane Airport(BNE)
Brisbane
Australia
Reviewed: Fri, Oct 20, 2017
About ACE Rental Cars: 2.0 /10

FRANK

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Intermediate | Toyota Corolla or similar
ACE Rental Cars
Brisbane Airport(BNE)
Brisbane
Australia
Reviewed: Sun, Nov 10, 2019
About ACE Rental Cars: 10.0 /10
very good experience
About QEEQ: 10.0 /10
the point is giving too slow!!! we want the point in account faster!!!

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Intermediate | Toyota Corolla or similar
ACE Rental Cars
Brisbane Airport(BNE)
Brisbane
Australia
Reviewed: Thu, Oct 31, 2019
“Excellent”
About ACE Rental Cars: 10.0 /10
Excellent friendly staff
About QEEQ: 10.0 /10
Excellent ...very good price

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Intermediate | Toyota Corolla or similar
ACE Rental Cars
Brisbane Airport(BNE)
Brisbane
Australia
Reviewed: Mon, Apr 29, 2019
“The windscreen wipers needed replacing as we drove through a fair amount of rain and the windows did”
About ACE Rental Cars: 5.7 /10
The offsite drop-off and pickup were a hassle. Had to leave the car with Hertz in Melbourne as email said the airport and paperwork said an offsite address. I used the email address and was hassled by Hertz

R.Taylor

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Intermediate | Toyota Corolla or similar
ACE Rental Cars
Brisbane Airport(BNE)
Brisbane
Australia
Reviewed: Sun, Sep 23, 2018
“Brisbane, Maroochydore, Toowoomba great weather.”
About ACE Rental Cars: 9.8 /10
Dislike: Get back to old pickup system, this electronic bullshit takes far too long.

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