Quite satisfied

Shouqi Car Rental's partner in the UK is Europcar. When the vehicle had issues, they couldn't provide adequate assistance, and the phone number listed on the order was always an automated voice system, making communication difficult. I hope they can change their partner company.

The service is very considerate and the process is very user-friendly.

Okay

The staff was alright; it was early in the morning so there weren't many people. I rented an Audi A4 wagon, but they gave me a Passat wagon, which runs on diesel. They claimed it came with a built-in navigation system, so no additional GPS was needed. I didn't bother to argue. Later, I realized diesel is more expensive than petrol in Europe...