Couldn't get the car at all. Avoid Eurocar. It's actually operated by Eurocar, but they claimed the vehicle availability on the third-party system was incorrect. We checked their official website, and even though it showed cars available, it doesn't necessarily mean there are cars in reality. Totally ridiculous. Herz and Avis are much better.

Pickup was average, but the drop-off staff had a very good attitude.

Arrived early, but the shop was not open. Called to inquire, and they said someone would handle it when the scheduled pickup time arrived.

No need to queue! Great service!

The staff was alright; it was early in the morning so there weren't many people. I rented an Audi A4 wagon, but they gave me a Passat wagon, which runs on diesel. They claimed it came with a built-in navigation system, so no additional GPS was needed. I didn't bother to argue. Later, I realized diesel is more expensive than petrol in Europe...