We were delayed at immigration with an interminable line! By the time we arrived at the Budget office, it was closed. After evaluating the options, I decided to hire a car for 24 hours from Avis; while I was in the Avis office, I heard another customer say that he had a Budget reservation, I asked him about it and he told me that Avis and Budget are the same company, so I was able to pick up the car I had originally reserved from the Avis counter. I was glad I did not spend the extra money on a taxi or additional rental, however a little more information would have gone a long way to relieve the stress and not make us waste another hour looking for solutions, after we had been traveling for more than 24 hours.

Is there any way i can track my deposit refund? how soon will i be able to get my money back ?

The deposit over the counter of $250 was not mentioned at the time of booking and it was a surprise for me to pay

Counter lady was very helpful, nice and profesional.

Better prices than any other site. Good customer service.

Happy with the service

Great service and price