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Live chat Email us Service Code: 1226847122
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Reviewed: Thu, Aug 13, 2020
About Europcar: 10.0 /10
Very satisfied. After we informed the staff that we had already purchased insurance, they did not push any additional sales. Communication was smooth, and picking up and dropping off the car were both very easy.
About QEEQ: 10.0 /10

Relevant Reviews on Europcar in Italy

Bertha Masefield

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Reviewed: Fri, Oct 11, 2024
About Europcar: 4.0 /10
The vehicle had issues, and the rental company and return location showed no intention to provide service or assistance. They even suggested taking a taxi or train instead. There was no roadside assistance, nor any effort to solve the problem. The return location refused to wait an extra 10 minutes and demanded additional fees for parking resulting from self-service vehicle drop-off.

Uriah Hemingway

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Reviewed: Thu, Oct 10, 2024
About Europcar: 10.0 /10
It's a large company, overall a pretty good car rental experience.
About QEEQ: 10.0 /10

L.Bach

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Economy | Renault Clio or similar
Reviewed: Sat, Sep 21, 2019
About Europcar: 8.3 /10
Staff was great at pick-up. We had two car and there were a few people waiting in line but it went smoothly with the paperwork. No attempt to sell us on additional insurance as we had bought full cover from Easyrentcars. Once paperwork was done, however, in Florence centre, we had to walk a little to a garage to collect the car. Unfortunately, lots of people were waiting and staffs did their best to get everyone their cars. It was a little hectic and took a while, but the staffs did their very best. We may have just been their at peak pick up time too. Just allow extra time if picking up in Florence centre.
About QEEQ: 10.0 /10
First time booking with Easyrentcars and it was so easy and simple. We had additional coupons which helped a lot.

RAC

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Economy | Peugeot 208 or similar
Reviewed: Mon, Apr 29, 2019
“Insatisfatório !”
About Europcar: 3.3 /10
O carro estava sejo por dentro. Cobram taxas extras por tudo. O local para retirada / guichê é péssimo ( VCE Airport ). Me deram um ticket de estacionamento que não funcionava, e precisei voltar ao guichê para pegar outro... Sinceramente, me arrependi, e só não devolvi o carro antes do prazo, pois não tinha como cancelar os hotéis que tinha reservado.

G.Rasu

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Compact | Mercedes Gla Automatica - Gps or similar
Reviewed: Tue, Jul 24, 2018
“No hassle”
About Europcar: 9.8 /10
Like: Smooth and efficient transportation. No additional charges was imposed for my 70+ age
Dislike: I had to pay for the GPS although it is a built in system

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