Convenient and good value

The service from the store staff was very enthusiastic. My English is limited, so communication was a bit difficult, but with brief language and mobile translation, we managed to complete the pickup smoothly. It was right after my birthday on the day I picked up the car, and the staff wished me a happy birthday, which showed their thoughtfulness and friendliness. Because this store is close to my home, this was my second time renting a car here, and I will return next time.

Renting a car in the US is really convenient. Upon landing, a shuttle bus takes you to the car rental lot. You present your driver's license, international driving permit, and passport, authorize a pre-payment, and they tell you the parking spot. When you find the spot, the car keys are already there waiting for you. Just drive away. Returning the car is even easier. Drive to their parking lot, and an employee uses a device to inspect the car, then provides an invoice. In less than a minute, you're done. We even changed the return location twice during the trip, and they agreed without any hassle. Highly recommended.

Pick-up location was under staffed so the wait was longer than anticipated.

No problems

straight forward, no pressure to buy any extra insurances, clear instructions what insurance I have purchased, I reported some small damages of the rims and paint when exiting the depot just to ensure the sate of the car, done 2300mi without any problems,

straight forward online booking,