The waiting time was quite long. A salesperson directly added comprehensive insurance without informing me, which would have cost me a few hundred dollars extra. After I noticed it, they tried to argue, but eventually canceled it. Just be more careful when checking. Other than that, it was satisfactory.

Overall good, but the car didn't have a full tank when we picked it up. The staff was efficient and friendly, and the car was in good condition. Affordable.

I arrived early and got the car, but I was charged an extra day's fee.

The liability insurance is still grossly overpriced.

Like: Hannah was amazing! She made checking the car in an easy and quick process on a crazy return home day. She was friendly and even went out of her way to find us a luggage cart. Her extra efforts made a rough day easier to handle. Thank you Hannah, you are wonderful!!!!
Dislike: A bit confusing when picking up car with all the extra options.