The staff is abundant, and the car pickup was very quick.

Very good. The car was a brand new model from 2025.

The car rental company is very professional. The staff provides one-on-one service without excessive sales tactics. They explain the services offered upfront, so you can choose to purchase if needed without any hard sell. The price is still a bit higher compared to other European countries, but this is the UK, and it's somewhat understandable since everything is quite expensive here.

Was excellent service did try to swap car out for a smaller one once kids flew back to USA with Cruz but unable to otherwise was fine

The staff was very friendly and made the process feel comfortable and easy