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Live chat Email us Service Code: 3946963219
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Reviewed: Mon, Oct 7, 2019
About AVIS: 4.0 /10
We had already purchased insurance and paid all rental and insurance fees in our home country. However, the German rental company added their own insurance at the counter without clearly informing us. They only mentioned the additional cost when we returned the car. Germans tend to add their own insurance based on their understanding, and it can be quite expensive.

Relevant Reviews on AVIS Frankfurt Airport

Payne Camilla

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Reviewed: Thu, Oct 17, 2024
About AVIS: 10.0 /10
Overall, quite satisfied. The car model is new.
About QEEQ: 10.0 /10

Mark Kathleen

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Reviewed: Tue, Jul 9, 2019
About AVIS: 10.0 /10
Both pick-up and drop-off were very convenient.
About QEEQ: 10.0 /10

Lester Horatio

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Reviewed: Fri, Dec 16, 2022
About AVIS: 2.0 /10
1. Delayed car pickup with a bad attitude. 2. Numerous after-sales issues after returning the car, especially when booking through a third-party platform. They shirk responsibility and make unfounded charges, repeatedly charging misconduct service fees without any proof. 3. Many hidden issues: firstly, due to the domestic rental platform acting as a middleman, and secondly, neither the rental platform nor Avis could provide sufficient evidence for the so-called violations and violation management fees. Users are inexplicably charged on their credit cards! There is no way to complain or appeal!

Diana Coverdale

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Reviewed: Sat, Jun 25, 2016
About AVIS: 10.0 /10
The car was in great condition, the counter was easy to find, and the service attitude was excellent
About QEEQ: 10.0 /10

Madge Walter

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Reviewed: Thu, Oct 22, 2015
About AVIS: 4.0 /10
When I returned, I noticed that the price was different from what I booked online. I was in a hurry and didn't ask at the time. The car was a Skoda; I expected a Mercedes.
About QEEQ: 10.0 /10

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