Overall service was good. Initially, they wanted to charge for the second driver, but later said my package included a second driver, so no extra fee was charged.

My flight was delayed 24 hours, I called Hertz direct to let them know, it was no problem and they refunded me for the day that I didn't use. Pick-up and drop-off were both very quick, car was clean... everything went smoothly.

Everything was smooth and well explained, will definitely use QEEQ.com in the future!

Car had not been washed & was not too clean outside with white & yellow paint on the driver's side window rubber. Gas tank only half full. No shuttle available to pick us up from cruise terminal at San Pedro despite it being advertised... Was advised it was not guaranteed if they were busy.