I am satisfied. They resolved the issue quickly!

Couldn't find the store, delayed the return time. They didn't charge extra, which was considerate!

At pickup, the reserved vehicle was not available, only a so-called same class vehicle was provided. However, the trunk space was quite small, so it took time to fit our luggage every time. Additionally, the order didn't have local language documents, making communication difficult. Moreover, there was an extra insurance fee for returning the car in a different location, which was unexplained. Due to time constraints, we had no choice but to accept.

The car rental process by Shouqi Rental Car is completed by Eurocar, which seems to be a large company with many locations.

Service attitude was very average, they overcharged us a lot, disgusting