Very satisfied.

This company is very professional. Initially, I booked the most basic car, but due to some issues, they upgraded me to a Buick at no extra cost. There was an additional fee for crossing the San Francisco Bridge, which was deducted automatically, and it was reasonable.

Alamo's service was excellent, from the bus driver's assistance to the quick and easy car exchange process. The car's condition was particularly impressive and pleasantly surprised us.

The car pickup was quick, and the vehicle's condition was decent. However, the staff's attitude was somewhat indifferent, most likely because it's an airport with many tourists. We picked up the car 25 minutes earlier than our scheduled time and noticed they charged us an extra $20. Fortunately, we double-checked and told them we'd return the car earlier, then they promptly canceled the extra charge. Overall, it was pretty good, and I would recommend it.

Good service but tried to upsell at each visit.... bigger car. Small negative, otherwise great. Good value.