Excellent

Car rental services in the US are highly developed. We originally booked a 7-seater van online, but upon arriving at the Los Angeles branch, we found the trunk was a bit small. They allowed us to choose an 8-seater GMC with a bigger trunk and more space. They only charged us an additional insurance fee of around $150, and upgraded our vehicle for free. During the rental period, we had a few issues: a scratch, a flat tire, and a broken window from a thief. Each time, we called the rental company and they directed us to the nearest service point to replace the car for free, without any hassle. If this were in our home country, it would have been a much more troublesome experience. The service attitude was also excellent. Overall, this international car rental experience was very satisfactory.

Amazing experience! I was nervous about hiring abroad as you read so many horror stories about being over charged at the airport. After booking online I then phoned my local branch here in Scotland - they checked my booking confirmed I had all insurance I needed. Arrived at airport - amazing first class customer service from this lovely girl. Then collected car literally 5 minutes later.

Will recommend! Will use again

As expected

Given choice of my group of car. Quick service by staff. Friendly staff

Was easy to use. Had a very large selection of vehicles. Took a long time to select because of the choice of vehicles.