Very good! Easy to communicate.

It was not Target but another subcontractor

Target Italy were very poor, Contacted them on arrival as per the APP. said had no booking with them After 2 hours of messing finally arrived at there office, Told that there had been mix up on names and blamed it on booking through a different web site. First piece of paper I was issued with told me all repair costs and fee for administration if any damage occurred whilst in my care. Taken to vehicle which was in a dirty condition inside and out. I was showed damage on the car which was highlighted using an I Pad. at least 10 area's. Asked for a vehicle condition report, told they didn't have any but would e-mail the damage, Only received 4 pictures 3 off which were wheel trims. On returning the vehicle I was asked if I had been informed what any repair cost`s would be, A inspection of the vehicle then took place this lasted over 7 minutes a lot longer than when I collected it A small scratch was noted (no longer than 10cms) which wasn't on the original collection I was informed. I stated I had not done it and must have been there on collection. This I was told was impossible that I had signed for the vehicle although with damage but not in that area. We returned to the office and I was left with no option but to pay 180 Euro for the scratch. Due to catching a plane and not being able to speak with a manager I reluctantly payed . I have rented cars for many years in different country's, this is the worst experience I have had and will not be using them again.

Customer service was poor, no one explained why it was taking do long.

We were not pleased with the service if Target Rent. We did not get a VW Golf as we had reserved but a Susuki(it does not matter as such but the boot volume was much smaller which made it more difficult with a stroller).Our plane was over an hour late which brought us to Target Rent one minute before closing time at 10pm.They were informed about this.Still charged us with an additional 61 euros because by the time of processing it was past 10pm.When we returned the car,we thought it was in excellent condition (we had filled it up,washed it)-however Target Rent would have liked us to vaccuum clean it inside.But because we had filled up more gasoline than requiered they did not charge us. We were really disappointed!

Everything worked smoothly and the communication was great!