Both the pick-up and drop-off were very quick. The staff at the store were very friendly, answered questions in detail, and carefully checked the car, explaining the functionalities and button positions.

This is a scam shop, 1. 20 minutes late for pick-up. 2. Originally rented a Honda Accord but was given a beat-up Toyota RAV4, how can you tell an extra scratch from a car full of them? 3. Extra charges specifically targeting Chinese customers. When returning the car, a lady said everything was fine. Then a man came out, inspected the car thoroughly, claimed there was a defect on the door, but the comparison with previous photos showed otherwise. He also pointed out paint damage inside the door, claiming it was our fault. This spot is never checked during inspection. This shop is clearly targeting Chinese customers.

Very efficient service. Nice car in great condition

Easy booking and confirmation

Everything was good except for the part that the previous driver had left a lot of hair and litter in the car and Great Rentals did not bother to clean it.

Very friendly and helpful staff, they were also mandarin speaking so it made things alot easier.