The car was in excellent condition, and the return process was quick.

The car pickup process was very smooth, but remember to prepare all the necessary documents if you need a second driver.

The service of this company is good.

Both pickup and return are self-service, and no one inspects the car upon return. It’s very fast and convenient. The store's location is also very prominent, right next to the baggage claim area at Christchurch Airport. My only minor complaint is that the store pushes various services aggressively. I ended up renting snow chains due to their persistent selling but didn't use them at all.