The car was very dirty and hadn't been cleaned at all. There was no windshield washer fluid, so I had to use a water bottle to pour water on the windshield.

The location was hard to find, and the service was average.

Missing 0.1 gallons, charged $54.

Long lines and few agents, waited for a long time. When it was finally my turn, they wanted to charge extra for a car with GPS because of the sound system. I refused and had to wait another 20 minutes for the manager. They first gave me a Prius, which I refused again, then the manager spent another 20 minutes to get me a Chrysler 300 with GPS.

The staff was terrible, charged a lot of extra fees, repeatedly confirmed it was a deposit that would be returned upon car return, but in the end, was inexplicably charged a lot of fees! Very bad service, the first part of the rental with Hertz was very good.