The service was excellent.

The process was fairly smooth, and upgrading the car later at my own expense was straightforward.

Processing at the airport counter was a bit slow. The staff did not proactively inspect the car when handing it over, but the return process was quicker.

Really nice car. Lots of space for 5 people and luggage. Staff were helpful and friendly.

Easy booking. No problems.

I did have some problem as I was still charged with additional 2 child care seats ( although I only used 1) despite going to the counter and rectify it before I drove off. I saw the counter lady made the correction in the system.The receipt was finalised a few days later and by then I noticed it was still on it. That was my only problem. Other than that everything was good.

Good value and very convenient.