Quite average. Apart from the convenience of pick-up and drop-off locations, there's no difference from a small car rental company.

It's okay, but having to wait until the scheduled pickup time was a bit hard to understand.

He was ok.

Positive

The booking process was easy, just wasn’t aware the car was at budget was looking for easy rent cars at airport, but when I call d the phone number they directed us to budget , then it was quick . The car was very clean fuel efficient just was a little smaller than expected more for small luggage . The drop off experience was excellent, I would definitely go with them again.

Easy booking , helpful when called , easy drop off at airport.

Staff in Auckland is very good But the one in Picton is not as friendly as the one in Auckland. And also, the car we pick-up in Auckland is good, but the conditions of the Picton one could be better.

Very good Especially the rebook service